Refunds will not be processed in the following circumstances:

⦁ When a client opts for a promotional or discounted package.

⦁ After approval of the first design draft.

⦁ If adjustments or revisions have already been requested.

⦁ For any project flagged as priority or urgent.

⦁ If the cancellation reason is unrelated to our work.

⦁ In cases where a client remains unresponsive or unreachable for two weeks or longer.

⦁ If company policies or service terms are violated.

⦁ When another vendor or designer is hired for the same job.

⦁ If the initial creative brief provided is incomplete or lacking essential details.

⦁ For full redesigns or major reworks of the original design.

⦁ If the refund request is made after the refund window has expired.

⦁ In instances where the business undergoes closure, rebranding, or name changes.

⦁ Refunds will not be granted for reasons such as “change of mind,” disagreements with partners, or unrelated personal reasons.